Delivery management - Process
Action
A specific task formally allocated to some, usually by a set date
What's it for?
Turns a discussion or decision into a clear task that someone is expected to complete.
For example…
After the steering group, ‘Finance to confirm the licence count by Friday’ is logged as an action, not left as a vague hope
At the end of a workshop, “Sam to confirm the supplier price by Tuesday” is captured as an action
Think of it like…
Writing ‘buy milk’ on the fridge list with someone’s name — a job, not a topic of conversation