Artificial Intelligence (AI) - Technology
AI agent
An AI system that can plan multiple steps and use different tools to complete a goal
What's it for?
Lets artificial intelligence work through a task and use other tools to help complete it.
For example…
An IT agent reads a password-reset request, checks identity rules, triggers the reset workflow, and logs the outcome.
An AI agent checks several supplier sites, compares prices, and prepares a shortlist instead of only answering a single question
Think of it like…
Junior ops person with a checklist and system logins: they do multi-step tasks, so you limit what they can touch