Incident management - Record
Alert
A notification that something needs attention based on a particular condition has been met
What's it for?
Warns people when something important may need attention.
For example…
A shared company drive is almost full, so an alert warns the support team before staff start losing the ability to save files
Failed logins suddenly rise above the normal level, so an alert notifies the security team to investigate
Think of it like…
Smoke alarm: useful when it means fire, useless when burnt toast sets it off every morning