Business analysis - Process
Business analysis
Understanding a business problem and defining what a successful change needs to achieve
What's it for?
Helps make sure a proposed change solves the right problem and delivers what the business actually needs.
For example…
Analysis shows late invoices are caused by missing purchase orders.
BA on a slow onboarding process finds that duplicate approvals, not the software itself, cause most of the delay
Think of it like…
Diagnosing why the kitchen is slow before buying a new oven — understand the work, then choose the change