Application development - Process
Citizen development
When people outside the IT team build apps and automations for their own work, usually with low-code or no-code tools
What's it for?
Lets people outside the technology team build simple tools for their own work instead of waiting for a specialist team.
For example…
A finance analyst builds a budget-tracking app in Power Apps for their team, using company-approved connectors and sharing it through the IT catalog
An HR adviser builds a simple leave-request app in an approved low-code tool instead of waiting months for a central development project
Think of it like…
Staff planting a raised-bed herb garden on the office terrace—useful and encouraged, but still needs ground rules about water, weight limits and who maintains it