Application development - Concept
Customisation
Changing software itself to fit an organisation’s needs beyond its standard configuration options
What's it for?
Lets an organisation change a product beyond its normal settings when standard options are not enough.
For example…
A retailer adds a custom approval step to the ordering tool so store managers must sign off big purchases
A company customises its CRM with a bespoke contract-renewal module that the standard product does not provide
Think of it like…
Tailoring a suit so it fits you, not grabbing the standard size