Delivery management - Concept
Deliverable
A specific output that has been agreed, produced and handed over
What's it for?
Makes clear the actual output a person or team is expected to produce and hand over.
For example…
The project’s deliverables include a configured CRM, a data migration report, and a two-hour admin training session
For a migration project, the agreed deliverables include the migrated data, reconciliation report, training materials and signed handover.
Think of it like…
Ordering a cake for Friday: the deliverable is the cake on the table, not the intention to bake