Business analysis - Process
Discovery
Early work to understand a problem, possible options and whether a change is worth pursuing
What's it for?
Helps a team understand the problem and possible options before committing to a major change.
For example…
Before replacing the CRM, a discovery sprint maps current pain points, interviews sales teams, and compares build versus buy options
During discovery, a team interviews users, maps the current process and tests whether the proposed problem is significant enough to justify a project
Think of it like…
Site survey before construction — you measure, ask questions, and check ground conditions before pouring foundations