Customer management - Role
Dynamics 365 consultant
Specialises in implementing or configuring Microsoft Dynamics 365 business applications
What's it for?
Helps organisations choose, set up and improve Microsoft Dynamics business software.
For example…
A Dynamics 365 consultant configures sales stages, security roles and integrations so the CRM fits the client's sales process
During a Dynamics implementation, the consultant runs workshops with users and translates process requirements into system configuration