Integrations - Technology
ESB
(Enterprise Service Bus)
Software that connects systems so data can flow correctly between them
What's it for?
Provides one central route for moving and reshaping information between many older business systems.
For example…
Order updates pass through one shared route to billing and warehouse systems.
An ESB receives a customer update from CRM, converts it into the finance system's format and routes it to the right destination.
Think of it like…
City's bus network: passengers change routes at hubs rather than every suburb running a private shuttle to every other suburb