IT asset management - Process
ITAM
(IT Asset Management)
Managing an organisation’s technology equipment and software throughout their life to control cost and risk
What's it for?
Keeps track of technology equipment, software and licences throughout their life so cost and risk stay under control.
For example…
Before renewal, ITAM shows which software licences are unused so the company reduces seats instead of auto-renewing everything
ITAM shows that 200 laptops are approaching replacement, 40 licences are unused and several devices have no assigned owner
Think of it like…
Fleet management for cars: buy, assign, maintain, replace—and know who is driving what
Often confused with…
- HAM (Hardware Asset Management)Tracking an organisation’s physical technology equipment from purchase through to retirement
- SAM (Software Asset Management)Managing software licences and usage so costs are controlled and the rules are followed
- ITSM (IT Service Management)The discipline of designing, delivering, supporting and improving the IT services people rely on