Delivery management - Process
Kanban
A way of managing work visually by showing its flow and limiting how much is in progress
What's it for?
Helps teams see work clearly and limit how much they start at once so tasks keep moving to completion.
For example…
A service desk board shows Requested, In progress, and Done, with a rule that only three tickets can be 'in progress' at once
A support team uses a Kanban board with To do, In progress and Done columns and limits how many tickets can be worked at once.
Think of it like…
Sushi conveyor: plates keep moving; crowding one section slows the whole line