Hosting - Concept
Performance
How quickly and smoothly a system responds and handles work
What's it for?
Shows whether a system is fast and responsive enough for people to use comfortably.
For example…
The expenses tool’s poor performance means staff wait twenty seconds every time they attach a receipt
A search page has poor performance if results take eight seconds to appear during normal traffic even though the feature technically works
Think of it like…
How quickly a kettle boils when everyone wants tea at once