Customer management - Role
Salesforce administrator
Configures and maintains Salesforce users, data, permissions, workflows and business settings
What's it for?
Keeps Salesforce users, data, access and business settings working correctly.
For example…
A Salesforce administrator creates a new sales role, adjusts its permissions and updates a workflow when the company's approval process changes
When duplicate accounts appear, the Salesforce administrator helps clean the data and changes validation rules to reduce recurrence