Project management - Role
Stakeholder
Anyone who can influence a piece of work or is affected by its outcome
What's it for?
Makes sure everyone who affects or is affected by work is recognised before important decisions are made.
For example…
For a payroll change, stakeholders include HR, finance, employees, and the payroll vendor—not only the project sponsor
Customers, service agents, the regulator and the finance director are all stakeholders in a change to the complaints process for different reasons
Think of it like…
Wedding guests: some pay, some walk down the aisle, some live with the seating plan—all have a stake in the day