User Experience - Role
UX researcher
(User Experience researcher)
Studies users and their behaviour to help teams understand needs, problems and how products are experienced
What's it for?
Studies real users so design decisions are based on evidence about their needs and behaviour.
For example…
A UX researcher interviews customers to understand why they abandon an application before completing it
The researcher watches users try a prototype, notes where they hesitate and turns those observations into evidence for the design team