Change management - Process
Change management
Helping people successfully adopt new tools, processes or ways of working
What's it for?
Helps people understand, accept and adopt a new way of working.
For example…
Managers brief staff and gather feedback before a new expenses app launches
For a new HR system, change management includes manager briefings, training, support materials and feedback sessions so staff actually adopt it
Think of it like…
Moving the coffee machine: the new spot saves steps, but people need signs, taste tests, and patience while habits update