User Experience - Concept
UI
(User interface)
The screens, buttons and other visual elements people use to interact with software
What's it for?
Provides the visible screens and controls people use to interact with a digital product.
For example…
A clearer invoice screen uses obvious labels and one main button
The search box, navigation menu, buttons and result cards a person sees and clicks are all part of the UI
Think of it like…
The dashboard and pedals in a car — visible controls you touch, not the whole journey from A to B
Often confused with…
- UX (User experience)The overall experience of using a product, including how easy, clear and effective it feels
- CX (Customer experience)The overall experience a customer has across all their interactions with an organisation
- InterfaceThe point where a person or one system interacts with another system