Product management - Record
User story
A short statement of something a user needs, written from that user’s point of view
What's it for?
Keeps development work focused on a clear user need and why it matters.
For example…
As a line manager, I want to approve leave on my phone so requests do not stall when I am away from my desk
“As a customer, I want to save my delivery address so I do not have to type it again” is a user story
Think of it like…
Sticky note from a colleague: 'I need X so I can Y'—enough to start talking, not a full legal brief